Delete your account

Last updated October 31, 2026

This page explains how to delete your Portfolio Nepal account and what happens to your data. Deleting your account is permanent and cannot be undone.

Delete in the app

  1. Open the Portfolio Nepal app and sign in.
  2. Go to Profile, then Privacy and data.
  3. Tap Delete account.
  4. Type DELETE to confirm.

Your account is deleted on our servers immediately.

Request deletion without the app

If you no longer have the app, email info@portfolionepal.com with the subject “Delete my Portfolio Nepal account”. Send it from the email address linked to your account, and tell us whether you sign in with Google or Apple, so we can find your account and confirm the request is yours. We will reply by email once your account has been deleted.

What is deleted

The following data is permanently deleted:

  • Portfolio holdings and transactions
  • SIP records and commodity records
  • Linked MeroShare credentials and IPO application records
  • Watchlists, price alerts and notes
  • PortAI chats
  • Community posts, comments and likes
  • Registered devices for push notifications
  • Daily summaries and their preferences
  • Dividend receipts
  • Saved chart layouts

Your account record is anonymized: your name, email address, phone number, profile photo and Apple and Google sign-in identifiers are removed. The account can no longer be signed in to. If you sign in again later, a new, empty account is created.

What is kept

Payment and transaction records for plans bought on portfolionepal.com, including the file name of any payment receipt you uploaded, are kept to meet our accounting and legal obligations. After deletion these records are no longer linked to your name, email address or other identity details.

The mobile app has no in-app purchases, so there are no app payment records.

Share Gyan account

Your Portfolio Nepal account is the same account you use in Share Gyan (sharegyannepal.com). Deleting it also closes your Share Gyan account.

More information

Uninstalling the app or signing out does not delete your account. For details on the information we collect, see our Privacy Policy.